What is Supervision? Importance, Functions, Role, Qualities


What is Supervision?

Supervision means when senior employees of the organization guiding, commanding and regulating the efforts of employees towards the goals.it direct involves personal contact with the employees. Supervision is most important for the execution of plans.

Importance of Supervision


Help to Improve Leadership

Supervision helps the organization to improve the leadership quality of the employees because when a manager or senior employees got a task they do everything to achieve the goal. which makes the organization productive.

Help to be Motivated

When employees work in a single line it helps the employees to be motivated because the manager or senior employees provide works in a continuous manner which helps the employees to get motivated.

Improve Communication

Supervision improves communication between the low employees and management employees because when employees work under the supervision they provide information regularly.which creates a bond between low and high-level employees. So supervision improves communication.

Supervision Improve Group Unity

Supervision improves and maintains the group unity among the employees because the supervisor regularly removes grievance among the employees and sort out internal differences and maintain decorum among the workers.

Training of Workers

A skilled and experienced supervisor trained his employees and make them more professional under his supervision and build.

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Supervisor Qualities and Responsibilities

Knowledge of Technical Competence

A good supervisor should have knowledge of technical stuff because, for supervisor, he has to manage many workers under him so for their solutions technical knowledge is necessary.

Managerial Skill

A supervisor is a person who manages the people and gives their tasks to the right people at the right time and helps the worker to remove their conflict and problems.

Leadership Qualities

A supervisor should have the ability to lead to grow his team and make the worker get motivated because supervisor implements the plan to achieve the goal. So a good supervisor should have the ability to lead.

Initiative Ability

A supervisor should have the ability to take initiative and explore a new world of opportunity because it is necessary for the supervisor to provide new ideas and new to explore the opportunity to his employees.

Sense of Responsibility

A supervisor should have a sense of responsibility because the supervisor is the main worker who pushes the low staff to achieve the goal of the organization.

Role of Supervisor

Scientific Management Roles

These roles include the role of a technician, analyst and controller. First of all , in order to supervise, he must be fully equipped with enough technical knowledge of the machines being operated by the workers. Only then it becomes possible for the supervisor to give technical advise to the employees.

Secondly, the supervisor should be an analyst or researcher. The supervisor is expected to design the new and scientific job procedure and methods to achieve efficiency in work operations.

Thirdly, the supervisor should be a controller. He should ensure that actual performance is compared to that of pre – established standards and reward the better performance and punish when there are negative deviations.

Human Relations Roles

According to human relations school of management, the supervisor should be sensitive to the needs and desires of employees for effective integration of individual goals with the organisational objectives. Here, the supervisor should act as a counselor by rendering the advice to the employees concerning work – related problems so that productivity at work does not suffer.

Further, a supervisor should act as a linking pin between management and employees. A supervisor is a man – in – the – middle because he carries the voice of top management to the workers and at the same time, he represents the workers demands and wishes to the top management.

Functional Roles

The functional roles of a supervisor include planning organizing, leading and controlling . Here , supervisor acts as a planner, organiser, leader, and controller. He carries out the important managerial functions at the operational level . As a planner, the supervisor has the major responsibility for identifying and determining what exactly is to be done by the workers and communicate these goals to the workers. In the role of organising, supervisor is compared to a conductor of a symphony Orchestra To who brings into play each of the instruments at right moment to produce To melodious music .

Finally , a supervisor is entrusted with the responsibility of controlling the operations within his purview . The supervisor is entrusted with the task of controlling the operations in the department or the factory. If the supervisor tries to control everything that comes in his way, he ultimately ends up controlling nothing .

Functions of Supervisors

  • To issue orders and explain the whole management plans to workers
  • To establish the decorum make sure rule and regulations.
  • To maintain discipline and decorum among the workers.
  • To supply of latest data to administrations
  • To provide tools, machines, etc.
  • To recommend pay increases, promotions, transfers, etc.