Meaning of Organisational Behaviour
Organisational Behaviour simply is a process of studying and understanding the behaviour of individuals in the organisation. It is a part of the management process which aims at improving the performance of organisations through understanding and controlling human behaviour. It is through the organisational behaviour that organisations are able to understand the behaviour of the people working with them. Once they get to know about their peoples, organisations can easily influence and motivating them towards achievement of goals.
It helps to improve the relations between the people working in the organisation and increase their efficiency. There are two main factors which are studied under organisation behaviour term: Individual’s nature and the organisation’s nature. After understanding both the terms properly efforts are made to develop better compatibility between these two terms.
Scope of Organisational Behaviour
Organisation Behaviour has an important role in the achievement of organisation objectives. Scope of organisation behaviour is as explained below:
Improves the satisfaction of employees
Organisation behaviour is mainly concerned with understanding the nature of peoples working in the organisation. It gives the complete idea of how people will respond to the organisation. This helps employers in treating their employees properly and providing them with better facilities.
Managers handle every employee differently as per their nature. Employees also get work as per their interest and better working conditions. Employees are awarded on the basis of their performance. It leads to increase overall satisfaction level of all employees.
Reduce the chances of conflicts
Conflict is dangerous for successful functioning and growth of every organisation. Every business aims to avoid conflict with their employees. Organisation behaviour helps in developing better relations among employees and also among employer and employee.
There is active participation of every person in decision-making working in the organisation. It avoids all chances of the difference of opinions because the opinion of every individual working is considered. This way it reduces the chances of conflicts and helps in maintaining a peaceful environment.
Organisation behaviour is considered as an important and integral part of the management process. It is basically concerned with managing and influencing the individuals working in an organisation. Managers find it easy to manage all the staff when they have a better understanding and knowledge regarding their subordinates.
Organisation behaviour does a systematic analysis of peoples working in the organisation and provides all the required information to employers. It performs analysis of individual behaviour, group behaviour and organisation behaviour. This helps in better management of organisation affairs.
Helps in motivation
Companies develop a better system of motivating their employees through organisational behaviour. Through organisational behaviour, complete information regarding employee’s need and requirement is well understood.
It makes it easy to understand the individual differences and similarities of all people working at different positions within the organisations. Organisations by focusing on their needs and requirements can motivate their employees. Motivated employees work efficiently toward the achievement of the company’s goals.
Increases organisational efficiency
It aims at increasing the efficiency of the organisation through maximum utilisation of resources. Organisational behaviour attempts to reduce the wastage of resources. It helps in the identification of the right type of human skill required for the organisation for better productivity. Accordingly, the selection and recruitment process is conducted to hire the right peoples. It minimizes the wastage of cost and time involved in these processes.
It also helps to recognise the skills and knowledge of different employees working within the organisation. So accordingly organisations can design their training and improvement programs to improve their employee’s skills. This will increase the effectiveness of organisation programs thereby increasing the overall efficiency.
Develops positive attitude
Organisational behaviour develops a positive working environment within the organisation. It leads to co-operation and mutual trust among peoples working in the organisation. It makes it easy to predict the individual’s behaviour, needs and requirements. Organisation can accordingly focus on employee’s needs and work for their betterment to increase their satisfaction level.
Employees also develop a sense of belongingness towards the organisation when treated properly. They feel that the organisation cares for them. This way the relationship between employer and employee are improved.
Helps in Performance Appraisal
Performance appraisal is an important element for improving the performance of the employees. Employees when awarded for their good performance feel motivated to work better. They look forward to being appraised for their good performance.
Organisational behaviour helps to understand the nature and the manner in which people reacts in the organisation. It enables it to predict how peoples are working as an individual and as a group. Their performance can be measured easily and accordingly, they can be appraised.
Objectives of Organizational Behavior
Objectives of organizational behavior are:-
Understands Employee’s Behavior
Organizational behavior plays an efficient role in understanding the behavior of people working within organization. It acquires and provides all information regarding behavioral aspects of employees to managers. Managers are able to get which employees behave in what way while performing their roles.
Enhancing Organizational Efficiency
It helps in increasing the overall efficiency of organization. Organizational behavior aims at fuller utilization of all resources and eliminating the wastage. It enables managers in selecting the right personnel and matching them with right job by properly understanding their behavior.
Organizational behavior focuses on avoiding and resolving all conflicts arising within the organization. It helps in developing better employer-employee relations and promotes co-operation. Proper knowledge of human behavior enables in treating them accordingly. All people are encouraged for participation in decision making which reduces any conflicts arising due to difference in opinions.
It supports managers in motivating the people working under them towards their roles. Managers with application of organizational behavior are easily able to identify their needs and problems. They develop better understanding towards them. By focusing and fulfilling their needs efficiently, they can be motivated to work with full dedication towards achievement of desired targets.
Enables Performance Appraisal
Rewarding employees in accordance with their performance is an efficient way of improving their productivity. It motivates them to work better in view of getting more rewards. Organizational behavior helps management in appraising the work quality of employees by providing them with all details regarding them.
Optimum utilization of employees
Organizational behavior focuses on fuller utilization of all resources. It enables managers to understand the working styles of employees and their skills and weakness. Management with the help of proper understanding can impart proper training and develop employees for using them in an optimum way. It ensures that right man is placed at right job and delivers efficient output.
Stimulates Innovation and Change
Every business is required to keep itself updated in terms of technological changes to beat competition in market. Organizational behavior studies all market changes and requirements from time to time. It provides all such information to management for implementation of required market changes within the organization. It support business in bring innovative and differentiated products in market at minimized cost.