Characteristics of Organisational Behaviour


What is Organisational Behaviour?

Organisational Behaviour simply is a process of studying and understanding the behaviour of individuals in the organisation. It is a part of management process which aims at improving the performance of organisations through understanding and controlling human behaviour.

It is through the organisational behaviour that organisations are able to understand the behaviour of the people working with them. Once they get to know about their peoples, organisations can easily influence and motivating them towards achievement of goals. It helps to improve the relations between the people working in the organisation and increase their efficiency.

There are two main factors which are studied under organisation behaviour term: Individual’s nature and the organisation’s nature. After understanding both the terms properly efforts are made to develop better compatibility between these 2 terms. People, Structure, Technology and Environment are the key elements which are studied under the term Organisational Behaviour.

Characteristics of Organisational Behaviour

Characteristics of organisational behaviour are discussed below:

Integral Part of Management

Organisational Behaviour is termed as an important part of the whole management system. It is concerned with understanding the human behaviour of those working with the organisation. The term organisational behaviour uses different theories and concepts which help in understanding human behaviour.

Employees are important resources for every organisation and helps in achievement of goals. Their proper management and treatment become an essential requirement for every business. Organisational behaviour helps the organisations in performing this function.


Organisational Behaviour is goal-oriented and action-oriented field of study. Its main aim is to manage the organisational affairs to achieve the goals of organisation timely. Organisation Behaviour performs several researches and detects problems in the organisation.

It mainly analyse the behaviours of individuals working with the organisation. After analysing and detecting problems it take corrective actions and ensure result- yielding actions in organisation. Organisational behaviour has an important role in the achievement of organisational goals.

On-going Process

Organisation Behaviour is continuous and ongoing concept followed within the organisation. It continuously makes an effort to ensure organisation effectiveness. All activities of the organisation are continuously monitored through organisation behaviour.

Organisation environment is analysed from time to time using different theories and researches. Efforts are continuously made to create a supportive environment which enables achievement of organisation goals easily.

Multi-Level Analysis

There are different level analyses which are performed by organisation behaviour. Organisational Behaviour performs analysis at 3 levels to understand the behaviour: Individual behaviour, group behaviour and organisation behaviour itself. It performs all these analyses systematically to better understand the organisational affairs.

It provides rational thinking about these three-level to avoid any misconceptions about behaviour. Organisation behaviour considers these 3 levels important and a complementary term to each other.

Branch of Social Science

Organisation behaviour uses various concepts of social science in performing various researches required for understanding organisation structure. It is influenced by several social sciences. Sociology, Anthropology and psychology are some of important social science used by organisational behaviour. These disciplines provide organisational behaviour with rich information necessary for performing its function.

Both Science and Art

Organisation Behaviour is termed as both science and art. It implies performing several researches and collecting data systematically regarding behaviour. The collected information is then used to control and manage problems in the organisation.

Collection of all relevant information systematically about human behaviour is termed as science. Application of collected behavioural knowledge and skills in the organisation is known as art.

However, organisation behaviour cannot predict the exact behaviour of peoples of organisation and therefore it cannot be termed as an exact science. In many situations, incomplete information is only used to perform actions by managers.

Normative Science

Organisational Behaviour is a normative science too. It is not only concerned with finding and defining the cause and effect relations of organisational situations. It also finds out mean that is best and accepted by all out of its researches to ensure organisational results.

It explains how the collected behavioural knowledge will used to get organisational results. Finding out what will be accepted by the society is done by a normative science but not by positive science.

Beneficial for Organisation and Individuals

Organisational Behaviour is a term which is beneficial for both organisation and peoples working within the organisation. It creates good interpersonal relations among employer and employees in the organisation. Employers get full detailed information about their employees working with them.

This information helps in better understanding of the behaviour of peoples working with organisation. Employees to get better treatment from their employers and they feel satisfied. This eventually reduces all conflicts within organisation and results in better interpersonal relations.